Baylake Bank is alerting the public of a scam that's causing unauthorized withdrawals on accounts and appears to be affecting customers at various financial institutions in the area.
The scam uses a remotely created draft -- a paper item that utilizes customer account information and works much like an automated clearing house (ACH) transaction to transfer money. The paper item being received is fraudulently withdrawing money from the account, and can only be noticed when account activity is reviewed by the customer. The scam withdrawals reported to date have been in the amount of $29.95 under one of the following payee names: Web Service, Global One World System, Web Entertainment, World Entertainment or Web World.
Bank officials are advising community members to monitor their accounts frequently and if an account is believed to have been affected to proceed immediately with the following:
1. Do not attempt to call the number on the remotely created draft.
2. Contact your bank. If you are able to print an image of the questionable draft, please bring it into your financial institution.
3. Contact your local law enforcement agency and report that you may be a victim of fraud.
"We work to safeguard our customers through every means possible, including helping our customers understand ways to protect themselves," says Baylake Bank Security Officer Dennis McIntosh. "However scams like this one require that our customers be even more diligent in monitoring their accounts for unauthorized activity. We want to warn the public so it doesn't happen to them."