Quite a bit of Door County had to do without internet service for a time Thursday morning.
We spoke with Nate Bell, network administrator for Online Door County, a local internet service provider. He says it appears that Charter Communications' data network to Door County went down Thursday at about 9:40 a.m. and was down for about an hour and a half.
"As far as I'm aware it affected both their fiber and their coax customers, and we are a fiber customer," says Bell.
He says the outage affected more than 1,000 customers of Online Door County and an undetermined number of Charter customers.
Bell says his company has taken steps to prevent an outage like Thursday's. He says they placed an order with Nsight nine weeks ago to have more fiber optic installed but that installation has not yet taken place.
